Customer Service Call Request

My cooker oven tripped the electrical circuit and the door is not closing properly.

Engineers repair comments.

On inspection of the Neff oven U1461   i found the main oven door was not closing properly due to the Neff cooker door hinges wearing and twisted, I then tested the Neff oven fan motor & all the Neff cooker heating elements. I found that the main oven fan element 499003 had a resistance to earth fault, i replaced the element and then  267845 left hand door hinge & 481568 right hand door hinge. Tested all the neff cooker spares that had been fitted and the rest of the customers product.